Privacy Policy for Resumeo

Welcome to Resumeo! We at Resumeo App, located in Berlin, Germany, are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website resumeo.app (the "Website") and use our resume and CV building services (the "Service"). By accessing or using our Website and Service, you consent to the practices described in this policy. Please read it carefully.

We collect different types of information from you, depending on how you interact with our Website and Service:

2.1 Information You Provide Directly:

• Account Information: When you register for an account, we collect information such as your name, email address, and password.
• Profile Information: When you create your resume or CV, you will provide information such as your contact details, education history, work experience, skills, and other information you choose to include.
• Payment Information: If you purchase any premium features or services, we collect necessary payment information, such as your credit card details or other payment method information. Please note that payment processing is handled by our third-party payment processor Stripe, and we do not directly store your full credit card details.
• Communication Data: If you contact our customer support or communicate with us in any way, we collect the content of your communications and any related information.
• Marketing Preferences: We collect information about your preferences for receiving marketing communications from us.

2.2 Information We Collect Automatically:

• Usage Data: We collect information about how you use our Website and Service, such as the pages you visit, the features you use, the dates and times of your access, and other usage statistics.
• Device Information: We collect information about the device you use to access our Website and Service, including your IP address, browser type, operating system, device identifiers, and mobile network information.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and analyze information about your browsing activities. You can manage your cookie preferences through your browser settings. Please see our Cookie Policy for more details.

We use the collected data for various purposes, including:

• Providing and Maintaining the Service: To enable you to create, edit, store, and manage your resumes and CVs.
• Account Management: To create and manage your user account, verify your identity, and provide customer support.
• Personalization: To personalize your experience, such as suggesting templates or content relevant to your profile.
• Communication: To communicate with you about your account, provide updates about our Service, and respond to your inquiries.
• Payment Processing: To process your payments for premium features or services.
• Improving the Service: To analyze usage patterns, conduct research and development, and improve the functionality and user experience of our Website and Service.
• Security: To monitor and protect the security and integrity of our Website and Service, and to prevent fraud and abuse.
• Marketing and Promotions (with your consent): To send you promotional materials, newsletters, and other marketing communications about our Service and related offers. You can opt-out of receiving these communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes. We may disclose your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating, providing, and improving our Service, such as hosting providers, email delivery services, analytics providers Google Analytics, and payment processors Stripe. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or third party involved. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not directly identify you with third parties for research, analytics, and other legitimate purposes.

We implement reasonable and appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server infrastructure, and regular security assessments. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we delete your personal information under certain circumstances.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Objection: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided in Section 8 below. We may ask you to verify your identity before responding to your request. You also have the right to lodge a complaint with a data protection authority in your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our Website or by sending you an email. The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website and Service after the posting of an updated Privacy Policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:

Email: support@resumeo.app
We are committed to addressing your concerns and ensuring the protection of your privacy.